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FAQ

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Accreditation

Q
Are North Greenville University’s online courses accredited?

A
 Yes. North Greenville University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, masters, and doctorate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of North Greenville University.

http://www.sacscoc.org


Q
 How can I learn more about accreditation agencies in the United States?

A
 There are six regional higher education accreditation bodies in the United States. Follow these links to learn more about each agency.
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Enrollment

Q
 How can I register for a course?

A
 Registration is easy. Select the appropriate course from our available online courses. Once you are sure the course meets your needs click the “Enroll Now” button and complete the checkout process.


Q
 What happens after I complete the registration process?

A
 Once you complete your registration, you will receive an email with the required credentials for accessing the course materials located in our Learning Management System (LMS). Login to your account using this information and get started.


Q
 Is a valid Social Security Number required for enrollment?

A
 No. We do not require a valid Social Security Number when enrolling.


Q
 What are the basic requirements for attending your courses?

A
 All courses are offered as distance learning courses by North Greenville University. Students will have access to our online Learning Management System (LMS) and must complete the selected course within 9 months of enrollment. Each course contains activities, practice problems, quizzes and a final exam. To learn more about specific course requirements view our available online courses here.

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Cost of Courses

Q
 What is the cost for your courses?

A
 Each online teacher recertification course costs $649. Required textbooks are purchased separately.


Q
 How do I pay for my course?

A
 We accept credit card, debit card or purchase order.


Q
 Does OnlineEducationCourses.org offer financial aid?

A
 No, financial aid is not available.


Q
 What is the refund policy for courses?

A
 All online courses include a 90 day, no risk money back guarantee. If you are dissatisfied with our online courses for any reason, you may request a full refund within 90 days of the purchase date.

Request a refund


Q
 Question: Will North Greenville University send me an IRS Form 1098-T?

A
 The University is not required to send Form 1098-T for professional development courses. You may keep a copy of your receipt for tax purposes.

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General Course Information

Q
 I’ve never taken an online course. How does it work?

A
 Online courses are different from courses that require your physical attendance at a traditional brick and mortar school. There are no set classes, meetings or recitations. Students are responsible for keeping up with course work and completing the course in the allotted 9-month timeframe. Once you are enrolled in a course, you will be given access to our online Learning Management System (LMS). This system is called “Moodle,” and it will serve as your home for a variety of important information about your course of study. Should you choose to enroll in a course, more information about the system will be available.


Q
 Are all of the teacher recertification courses 100 percent online?

A
 Yes. Courses are 100 percent online. Students will interact with professors and other students in the Moodle system. Assignments and other course exercises will be completed in the online environment.

Q
 Are your courses graduate-level courses?

A
 Yes. You will receive three graduate level credits for each of the courses offered through North Greenville University. These graduate-level courses are developed specifically for certified K-12 teachers seeking certification renewal.

Q
 Do your courses have pre-requisites?

A
 Yes. Pre-requisites for each online teacher recertification course are listed under the “Course Overview” tab of each course page. In most cases, enrollment in our courses requires an undergraduate degree and some knowledge of the course subject. Please select a course from the main menu to see the pre-requisites for a specific course.

Q
 How can I get help with course content once I am enrolled?

A
 Professors are best equipped to answer any questions that might arise about a course. Once enrolled in the course, click on the “Participants” link in the Learning Management System (LMS) and then click on your professor’s name to find his/her e-mail address.

Q
 Is there any limit on the number of courses I can take at one time?

A
 You may take more than one course at a time. Prospective students should consider his or her personal situation and time constraints when making decisions about the number of courses to take at one time.

Q
 How long does it take to complete your courses?

A
 Our courses are designed to help teachers and educators earn graduate credits and meet state teacher recertification requirements at their own pace. Any course that you enroll in must be completed in 9 months or less. It is possible to finish some courses in a few weeks.

Q
 How much time per week do students typically spend on course work?

A
 The amount of time spent is completely up to the disgression of students. All courses are self-paced. The only requirement is that all courses be completed in the 9-month timeframe.

Q
 Is there a due date for each assignment in the program?

A
 There are no specific due dates for each assignment. The only requirement is that all assignments and the final exam must be completed within the 9-month timeframe. Students should think about setting goals for completion of the course and create a timeline that will help them achieve that goal.

Q
 What happens if I fail a course?

A
 We do have a policy that allows for participants to RETAKE a failed course up to two times if he/she fails a course in the program. Participants may retake if he/she receives an F. The F becomes part of your official transcript once it is recorded, but the F grade will not be used in calculating your GPA. Once a course is retaken, the new grade will replace the F grade. This new grade will appear as a separate entry on your academic record. It will also show up in a different term. GPA calculations will be made using the grade achieved for the retake course.

Q
 What happens if I do not finish the course in 9 months? Can I get an extension?

A
 We have a strict policy regarding INCOMPLETES. If a student in the online teacher recertification program does not complete all of the course work in the prescribed timeframe (9 months), the final grade will be an average of the completed work. A failing grade will be recorded for the work that has not been completed. We do not offer extensions for courses.

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Technology Requirements

Q
 What kind of computer do I need to participate in online teacher recertification courses offered by North Greenville University?

A
 Minimum technology requirements include the following: Internet service, e-mail account and a printer, as well as the following software requirements:

  • Microsoft Word, WordPerfect or another word processing program
  • Microsoft Excel is not a requirement, but it will help with calculations in some math courses


Q
 How skilled do I need to be at using a computer?

A
 Courses require basic computer skills like knowing how to create, save and send documents using basic word processing software. In addition, participants need to know how to open and close browser windows and access the Internet.


Q
 Are there other technology requirements beyond having a computer?

A
 Some of the math courses require knowledge and use of graphing calculators. If your course requires this type of equipment, that information will be included in the course syllabus.

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Required Course Materials

Q
 Are additional materials such as textbooks required?

A
 Not all course require textbooks. A complete list of required materials can be viewed under the “Syllabus” tab for each course in the Learning Management System (LMS).

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Uses for Online Education Courses

Q
 Will my State Department of Education or district approve online teacher recertification courses offered by North Greenville University for recertification credits?

A
 Since teacher recertification requirements vary by district and state, please check with your school district or department of education before enrolling.


Q
 Can online teacher recertification courses be applied to a graduate education program at North Greenville University?

A
 No. The courses offered online through North Greenville University are intended for teachers who want to meet the recertification requirements of their individual states and/ or school districts. The courses are specifically designed for certified K-12 teachers looking to obtain recertification credit, content refresher, pedagogy enhancement, continuing education, salary progression and career advancement.


Q
 Will online teacher recertification courses offered by North Greenville University satisfy credit hour requirements for community colleges or dual enrollment situations?

A
 The courses offered in this program are not designed for this purpose. Our courses are professional development courses that provide graduate-level instruction in pedagogy for K-12 teachers.

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Grading

Q
 How are grades determined?

A
 North Greenville University’s online teacher recertification courses use a fairly standard letter grade convention, but grades are calculated using a variety of different formulas. The syllabus for your chosen course of study includes detailed information about how grades will be calculated.


Q
 Will my grade be available immediately after I complete my course?

A
 Once course participants turn in a signed “Proctor Form” and final exam work papers, the Final Exam will be graded. Grades are turned into North Greenville University within 1 to 2 weeks. You will receive a course completion e-mail once your grade has been submitted.

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Withdrawals

Q
 What happens if I need to withdraw? What is your refund policy?

A
 If we receive your Withdrawal Request Form (online) 1 to 90 calendar days after your registration date you will be eligible for a refund. A W will be recorded on your transcript.

If we receive your Withdrawal Request Form (online) after 90 days from your registration date you will not be eligible for a refund. The resulting grade will reflect an average of the completed work and zero(s) for the work that is outstanding.

If you do not withdraw or complete the course within 9 months, a failing grade will be permanently recorded on your transcript. If you wish to withdraw, you must do so prior to submitting your final lesson or exam.

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Transcripts

Q
 Are there additional fees for obtaining a transcript?

A
 There is no additional fee to receive a transcript.


Q
 How do you request a transcript?

A
 You must submit a transcript request form to receive your transcript. After your final grade is recorded and North Greenville University receives your completed transcript request form, your official transcript will be mailed. Only an official transcript of your grade will be sent to you (no printed grade reports are issued). Transcripts include all courses that have been completed by the student.

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